The ancillary revenue and retention engine for hotels
Sell more before they arrive. Reward them while they stay. Bring them back when they leave.
”I’m a tough audience for hospitality tech, most of it looks the same. Glu gave me one of those rare ‘holy crap, that’s cool’ moments“
Harry FielderFounder @ UMI Digital
Sell more than rooms
Rooms are 70%* of revenue at most hotels.
Glu helps you to capture the rest.
- Sell digital and physical gift cards, online and in-venue.
- Automatically trigger upsells pre, mid and post stay.
- Take payments through any processor, in any currency.
* SOURCE: HOTSTATS, COSTAR (2024‑2025)
Drive more direct business
Estate‑wide and multi‑venue memberships that grow direct bookings, repeat visits and local spend.
- Beat the OTAs with member rates and incentives.
- Build local memberships for spa, gym, F&B and events.
- Issue branded Apple and Google Wallet passes.
Sign in once. Spend everywhere.
Move from multiple logins to one guest profile across the whole estate - so guests sign in once and spend more often.
- One guest sign‑in across all functions - no app needed.
- Stored value, gift cards and credit usable everywhere.
- Orchestrate loyalty around a unified guest profile.
Win more of your best guests
Tap into the people your best guests already know - with referral programmes that feel like gifts.
- Physical referral cards - given at checkout or post‑stay.
- Digital invites by SMS, email or wallet pass.
- Enable redemption in-venue and online.