Overview
Glu integrates directly with Lightspeed POS, bringing your loyalty program to life at the point of sale. Staff can look up members, redeem gift cards and benefits, and manage the guest experience. All this without having to leave the till, helping your team build loyalty that works.
Use case 01
Redeem gift cards
Streamline the guest experience by making it simple for staff to redeem monetary gift cards and member credit directly within your Lightspeed POS terminal.
Easily find your customer via their email, membership number or gift card code and quickly redeem either the whole balance or a partial amount based on your settings in Glu.
Use case 02
Sell gift cards in venue
Sell physical and digital gift cards in venue straight from Lightspeed. Every transaction syncs automatically, so balances stay accurate whether the customer is a member or just a one-off purchaser.
Increase sentiment and drive repeat visits, when you sell in venue, with Glu and Lightspeed.
Use case 03
View member profiles
Staff can pull up a member's profile mid-transaction, including their membership status, history, and notes - giving your team the context they need to deliver a more personal experience, without breaking the flow of service.
Use case 04
Redeem member benefits
From free items to bill discounts, member benefits can be applied in just a few clicks. Benefits are processed correctly through the POS, ensuring accurate tax treatment and clean reporting, so you always know exactly what's being redeemed and when.
How to apply a members discount, credit or benefits in Lightspeed
Use case 05
Send member invites
Grow your membership program from the till. Staff can send a membership invite directly to a customer during their visit, turning everyday transactions into new sign-ups.
Use case 06
Assign members to table
Assign a member to their table and any benefits or discounts they're entitled to are applied to the bill automatically, no need for staff to manually search and apply each one.
Use case 07
See who's here now
Get a live view of which members are currently in venue, whether they've checked in manually or been automatically recognised via Guest WiFi, helping staff spot regulars and personalise service in real time.